Posted: Wed 15 Jun 2005 10:52 Post subject: TheStudyOfRacialism Site Outages
Recent outages of TheStudyOfRacialism web site
DATE -------- TIME -----DURATION (hrs:min:sec) REASON
08 Feb 2010 17:19 EDT 11:00 Server overloaded by another site.
11 Jan 2010 11:10 EDT 1:00 Web server at hosting site froze, restarted.
08 Jan 2010 03:00 EDT 04:11 Web server at hosting site crashed.
28 Sep 2009 11:30 EDT 04:15:00 Server overloaded by another site
18 Mar 2009 16:00 EDT 17:00:00 Hosting site failure -- restore impossible
11 July 2007 08:00 EDT 2:25:00 Routine maintenance
21 Jun 2007 15:24 EDT 00:51:99 Router failure
15 Mar 2007 02:45 EDT 03:30:00 Local power outage
21 Oct 2005 02:00 EDT 03:30:00 Internet cable down
14 Oct 2005 00:01 EDT 02:50:00 Internet cable down
19 Jul 2005 16:01 EDT 00:52:00 Local power outage
15 Jun 2005 00:04 EDT 04:23:38 Internet cable down
14 Jun 2005 04:12 EDT 00:50:09 Internet cable down
Last edited by fwsweet on Tue 09 Feb 2010 16:05; edited 6 times in total
We had a catastrophic failure of our hosting site yesterday. The web server went down at 16:00 EDT and the hosting site's tech support was unable to address the problem until about 04:00 today. In the meantime, I switched the site to a backup server to keep us going until we could return to the production site.
My plan was that, when the hosting site got the production servers running again, I would extract the data from the backup database and restore it to the production database (since the production database would have become out of date by then).
Unfortunately, this exposed a problem that had been hidden for years. Our web hosting site's business policy disallows restoring any database larger than 50 meg. Our messages database is over 400 meg. Hence, we could not restore it to the production hosting site. The immediate consequence is that all messages posted since 18 Mar 2009 16:00 yesterday are lost. The long-term consequence is that we will never be able to restore to the current hosting site.
Obviously, I am now seeking a new hosting site. Anyone reading these words who can suggest a reliable site, please post your recommendation below.
Here are my main concerns:
We own four domains, each has a website.
The four websites use about 12 gig of bandwidth per month total.
The four websites use about 400 meg of MySQL data.
We cannot use a hosting-site's domain-name servers because not all of the domains' sub-domains (mail., ftp., test., etc.) will be hosted on one site site.
We use domain-name servers at no-ip.com, so that we can control and redirect the sub-domains as needed.
We need to be able to issue SQL queries against the database remotely. (To suspend and activate users.)
We need to be able to upload the 400 meg backup file to load the MySQL databases.
1. Do your site's practices allow us to use our name servers (at no-ip.com) rather than yours?
2. Can we issue SQL queries against our database remotely?
3. Can we upload 400 meg of data to load the MySQL databases?
We had a catastrophic failure of our hosting site yesterday. The web server went down at 16:00 EDT and the hosting site's tech support was unable to address the problem until about 04:00 today. In the meantime, I switched the site to a backup server to keep us going until we could return to the production site.
My plan was that, when the hosting site got the production servers running again, I would extract the data from the backup database and restore it to the production database (since the production database would have become out of date by then).
Unfortunately, this exposed a problem that had been hidden for years. Our web hosting site's business policy disallows restoring any database larger than 50 meg. Our messages database is over 400 meg. Hence, we could not restore it to the production hosting site. The immediate consequence is that all messages posted since 18 Mar 2009 16:00 yesterday are lost. The long-term consequence is that we will never be able to restore to the current hosting site.
Obviously, I am now seeking a new hosting site. Anyone reading these words who can suggest a reliable site, please post your recommendation below.
Here are my main concerns:
We own four domains, each has a website.
The four websites use about 12 gig of bandwidth per month total.
The four websites use about 400 meg of MySQL data.
We cannot use a hosting-site's domain-name servers because not all of the domains' sub-domains (mail., ftp., test., etc.) will be hosted on one site site.
We use domain-name servers at no-ip.com, so that we can control and redirect the sub-domains as needed.
We need to be able to issue SQL queries against the database remotely. (To suspend and activate users.)
We need to be able to upload the 400 meg backup file to load the MySQL databases.
1. Do your site's practices allow us to use our name servers (at no-ip.com) rather than yours?
2. Can we issue SQL queries against our database remotely?
3. Can we upload 400 meg of data to load the MySQL databases?
Oh wow,
I'll talk my brother about some possibilities, he's very familiar with various sites for groups like this
We switched to inmotionhosting.com last Saturday and everything seems to be going fine. (We ran several test backups-and-restores to make sure.) We are no longer on a shared server, however. We have consolidated scattered services onto a single virtual private server.
Due to our traffic volume (over 3000 visitors per day) and number of different services (we also operate the St. Augustine storytelling guild's website, and an internet audio stream for our virtual-world lectures and music shows), we decided that a higher-bandwidth VPS would be more reliable and economical in the long run.
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I'm glad everything worked out in the end.